FAQ

Questions, answered.

Getting started

Camera rolls and group chats lose photos. Everlumen files every photo on the right project automatically - timestamped, GPS-tagged and searchable - so you can find any moment from any job in seconds, even years later.

Using Everlumen

It runs inside the features you already use, so there's no separate chatbot to learn. It analyzes photos, writes your daily log for you the moment you finish adding photos, drafts client-ready reports from a set of shots, narrates a recorded walkthrough into an AI Summary with a description of every photo you took along the way, and fills your document templates in from project data. Everything it writes is editable before you send it.

Security & data

You own everything you capture. Full project exports - photos, reports, and walkthroughs - are available any time from account settings, and stay available for a period after cancellation.

Billing & plans

Cancel any time from account settings - no phone call or contract required. Your data stays exportable for a period afterward so you're never locked out of your own job record.

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